Questions to ask before selecting a Managed Service Provider
Tell me about your Technical expertise
As a business owner, its really important to take a strategic view of your IT environment and map technology investments to business goals. Managed Service Providers (MSPs) can be invaluable at helping you succeed in this role. On the one hand, you should look for that they should take the trouble of managing basic organization off your plate. On the other hand, a prominent Managed Service Provider will have technical specialists on staff who can act as part of your team
Let me understand your technology
One of the main concerns before choosing any managed service provider (MSP) should be the reason competitive rates and advanced technologies. By taking benefit of this shared model, you get the latest technology and most refined IT talent available without having to make those investments yourself.
What happens to my data if everything goes down? How long to recover my infrastructure?
Natural disasters can happen. A Malware or Virus can also infect your server if anti-virus or antimalware isn’t in place. It is possible to lose or corrupt everything. If your server goes down, you need to know your data is safe and just how long it will take to get everything up and running again. Your data is indispensible to your business so make sure you know exactly how this kind of situation would be controlled. Any worthy Managed Service Provider will be able to enjure you of their measures to getting you up and working again.
About Dedicated Customer Service
You should get a comprehensive Customer service and ticketing system. The MSP technical staffs should be available in any need
Dedicated account team
A prominent MSP will pull together a top-class steadfast team to support and service your account so you won’t face any issues for any account related stuffs
Looking for more information regarding what questions should be asked before choosing a Managed Service Provider get in touch with us.
If you are looking for Managed Service Provider Dont hesitate to contact us and get a quote.
Although we are located in Delaware, we also provide our services to various Locations our service area includes but not limited to Harbeson, Lewes, Dewey Beach, Georgetown, Millsboro, Milford, SA Rehoboth Beach, Seaford, Laurel, Wilmington, DE, USA